Policies

Are you taking any orders? Do you make custom mugs, signs, ornaments or greeting cards? 

Unfortunately, One Crafty Mi'kmaq is not taking any orders at this time. Products will be posted for purchase when they are complete.

Is my mug dishwasher and microwave safe? 

Yes, your 15 fl. oz. ceramic mug is dishwasher and microwave safe. It is also BPA and FDA compliant.  Be sure to wash your mug before first use.  

What are your signs made of?

  • One Crafty Mi'kmaq signs are made of real wood and hand painted which may cause variations in your finished product compared to the photos shown. Expect to see natural elements of the wood including knots, indentations, cracks, chips, holes, wood grain and other imperfections found in real wood. This adds character and beauty to the product. Please note: sign dimensions are approximate and can have a variance up to 2". 
  • A majority of One Crafty Mi'kmaq signs are painted with Country Chic paint, Country Chic metallic accent cream and/or stained with Country Chic furniture glaze. Every sign is top coated with and eco-friendly clear coat also manufactured by Country Chic. 
  • A small number of signs will be painted with milk paint or acrylic paint and top coated with either hemp oil or tough coat but this will be indicated in the sign's description and on the care card.   

Can I put my sign outside?

At this time One Crafty Mi'kmaq makes signs for indoor use only. Please keep out of direct sunlight.

Will there be a hanger on my sign? 

The mini signs are free standing (shelf sitters). If you would like a sawtooth hanger for your mini sign, please let me know in the comments and I will send one with your order (not attached). The signs that measure 5.5"x5.5", 4.5"x7" and 3.5"x9-12" will have a sawtooth hanger attached. The signs that measure 5.5"x18" will come with D-ring hangers (not attached).  It is the buyer's responsibility to ensure signs are installed correctly and safely.   

Why does the product look different in person compared to the picture online?

Pictures of One Crafty Mi'kmaq's products are taken in different light conditions using various apple devices which may cause variations between the picture/s and the product/s received. 

 What if my order arrives damaged?

Even though all necessary measures are taken to ensure your order arrives in perfect condition, sometimes products get damaged in transit. Please contact me within 7 business days at: onecraftymikmaq@gmail.com and include a picture(s) of the damage.  The issue will be taken care of as soon as possible. It is my hope that you end up with products you love, and you receive it in perfect condition.

Returns and exchanges

One Crafty Mi'kmaq does not offer returns or exchanges but wants you to be happy with your purchase. If you have any concerns or questions about a product you have received, please email: onecraftymikmaq@gmail.com

Shipping

One Crafty Mi’kmaq will ship your order within 5 to 15 business days. Please note: One Crafty Mi'kmaq is not responsible for undelivered, mis-delivered mail due to an incorrect address or mishandling. Please be sure to provide the correct shipping address and contact information. If you do have a shipping issue, please email: onecraftymikmaq@gmail.com as soon as possible.